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Product Information

Find answers to questions about product information.

How to get the most out of our product pages

Do you have questions about our products? Here’s a quick guide to finding answers to common questions on individual product pages. The size/weight of the product will be listed above the price. The icons, located below the add to cart button, are a q

What is the Freshness Guarantee?

Our Freshness Guarantee helps take the guesswork out of planning and shopping by letting you know the minimum number of days from delivery that you can expect your product to be fresh. Check out our storage, handling, and freezing instructions for th

I'm looking for an item that you used to carry but cannot locate it. Do you still sell it?

If you are looking for a product we used to carry but are not finding it in our offered selection, there may be various reasons for this. Sometimes, products are unavailable due to seasonality (some fish run in the winter while others run in the summ

What if I don’t see an item I’m looking for?

Use the website search bar or menu to see the items we carry regularly. If the item you are looking for is not listed on the website, please contact customer service to place a custom order.

What if an item is out of stock?

Occasionally, you will find one of our delicious and healthy seafood selections out of stock or out of season. Sometimes, the fish simply aren’t biting! Other reasons why the item might be out of stock include, but are not limited to, weather-related

Is your fish wild or farmed?

We source the best, freshest fish in the world. Every product page clearly specifies if the product is wild or farmed in the product description. All of our products are responsibly sourced. For more information, you can read about our sustainability

At what temperature do you freeze your fish? How do you ensure your frozen seafood is a super premium quality?

Our freshly frozen seafood carries the superb quality trusted by top restaurants and thousands of home chefs. To ensure this, we pay close attention to every detail and go the extra mile every step of the way. This starts by only selecting the highes

How do I safely freeze and thaw seafood?

Read our How to Freeze and Thaw Fish Safely blog for information on freezing and thawing your seafood.

What are some quick ways to prepare seafood?

Need a quick guide to easy seafood preparation? Read our blog on Quick Cooking Instructions.

I'm planning for an important event... What should I know?

We're excited to help make your event a success! To help plan your event, feel free to shop as you normally would. For very large orders, don't hesitate to reach out to inquire if you are concerned about availability. Our seafood serving sizes articl

How much seafood should I serve?

The short answer is it depends, but here are some helpful tips. The FDA recommends a minimum of 8oz of seafood per week. A serving of seafood is considered 4oz. Keep in mind that as the product cooks, it will lose some of its weight. For event planni

How is my seafood selected?

Our fishmongers are highly qualified seafood experts. Our team surveys the market each night and works with the best fishermen and processors in the industry to provide you with the highest quality seafood available. You simply won’t find better seaf

Is your seafood sustainable?

Fulton Fish Market is committed to providing you with a wide variety of responsibly sourced seafood, procured from well-managed wild fisheries and sustainable aquaculture producers, delivered to your door daily. Please read our sustainability page fo

Can I place a custom order?

In some cases, our team may be able to source a special custom order for you. If this interests you, let us know, and we will do what we can to get the best seafood Fulton Fish Market has to offer on your table.

Why do some products have large size ranges and what can I expect to receive?

Most of our products are available in a relatively small size range. We also continuously update our site in order to reflect the likely ranges that we can promise on a consistent basis. But, we do have products with larger size ranges. The primary r

Does your seafood contain growth hormones or antibiotics?

When it comes to growth hormones and antibiotics, the primary concern is with farmed seafood. Neither growth hormones nor antibiotics are ever used with wild seafood. Regarding farmed seafood, the use of growth hormones and antibiotics in seafood is

Do you offer organic seafood?

Currently, the USDA does not certify any seafood, farmed or wild, as organic. You can learn more about USDA organic labeling regulations here. Most people think wild fish is organic, but according to the USDA, it technically isn't because the water q

Are whole fish cleaned before shipping?

Yes, all whole fish are gutted, descaled, and dressed (side and top fins are removed) before being shipped, unless specified otherwise. The guts and gills harbor bacteria so this helps keep your seafood in pristine condition.

Why are some products only available fresh and some products only available frozen?

Some of our items are not offered in a frozen option as the quality would not be consistent or preserved to the fullest. For this reason, we only offer these products as a fresh option so that our customers can enjoy the flavors and textures given by