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About My Seafood

Find answers to questions about your seafood.

Are whole fish cleaned before shipping?

Yes, all whole fish are gutted, descaled, and dressed (side and top fins are removed) before being shipped, unless specified otherwise. The guts and gills harbor bacteria so this helps keep your seafood in pristine condition.

I'm looking for an item that you used to carry but cannot locate it. Do you still sell it? Can I place a custom order?

If you are looking for a product we used to carry but are not finding it in our offered selection, there may be various reasons as to why this is the case. Sometimes, products are unavailable due to seasonality (some fish run in the winter while othe

Why are some products not available at times?

Occasionally, you will find one of our delicious and healthy seafood selections out of stock or out of season. Sometimes the fish simply aren’t biting! Other reasons why the item might be out of stock include but are not limited to weather related is

Is your fish wild or farmed?

We source the best, freshest fish in the world. Every product page clearly specifies if the product is wild or farmed in the product description. All of our products are responsibly sourced, and more information about our sustainability practices can

How much seafood should I serve?

The short answer is it depends, but here are some helpful tips. The FDA recommends a minimum of 8oz of seafood per week. A serving of seafood is considered 4oz. Keep in mind that as the product cooks, it will lose some of its weight. For event planni

Why do some products have large size ranges and what can I expect to receive?

Most of our products are available in a relatively small size range. We also continuously update our site in order to reflect the likely ranges that we can promise on a consistent basis. But, we do have products with larger size ranges. The primary r

Does your seafood contain growth hormones or antibiotics?

When it comes to growth hormones and antibiotics, the primary concern is with farmed seafood. Neither growth hormones nor antibiotics are ever used with wild seafood. When it comes to farmed seafood, the use of growth hormones and antibiotics in seaf

Do you offer organic seafood?

Currently, the USDA does not certify any seafood, farmed or wild, as organic. You can learn more about USDA organic labeling regulations here. Most people think wild fish is organic, but according to the USDA, it technically isn't because the water q

Why are some products only available fresh and some products only available frozen?

Some of our items are not offered in a frozen option as the quality would not be consistent or preserved to the fullest. For this reason, we only offer these products as a fresh option so that our customers can enjoy the flavors and textures given by

At what temperature do you freeze your fish? How do you ensure your frozen seafood is a super premium quality?

Our freshly frozen seafood carries the superb quality trusted by top restaurants and thousands of home chefs. To ensure this, we pay close attention to every detail and go the extra mile every step of the way. This starts by only selecting the highes

My seafood has ice crystals on it. Is this freezer burn?

Freezing methods used in the seafood industry often involve flash-freezing fish with a mist of fresh water to help lock in moisture. This glazing process will form a thin layer of ice on the seafood, and over time, ice crystals may form. This helps t