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Ordering & Your Account

Find answers to questions about ordering and your account.

Do I need an account to place an order?

Nope! You can check out as a guest. However, creating an account lets you add products to your cart and checkout fast. You’ll also be able to track all your orders, and you can earn loyalty points.

Is there a minimum purchase amount?

Yes, FultonFishMarket.com currently has a $75 minimum order. Due to the costs involved with ensuring you only get the best every time we cannot ship orders for less than that amount.

What is the Freshness Guarantee?

Our Freshness Guarantee helps take the guesswork out of planning and shopping by letting you know the minimum number of days from delivery that you can expect your product to be fresh. Check out our storage, handling, and freezing instructions for th

What if an item is UNAVAILABLE?

On rare occasions when a product is not available in the market or not of sufficient quality, our fishmongers will select the best available substitute based on taste, texture, and cooking attributes. If an adequate substitution is available, we will

I'm planning for an important event... What should I know?

We're excited to help make your event a success! To help plan your event, feel free to shop as you normally would. For very large orders, don't hesitate to reach out to inquire if you are concerned about availability. When planning delivery timing fo

Why can't I use my loyalty reward code and a promo code at the same time?

Apologies for the inconvenience, but due to restrictions on our Shopify store platform, only one code can be used on a purchase. In addition, allowing only one code per order simplifies our marketing and lets us provide more varied benefits to custom

How can I share my experience with others?

We encourage you to share images of your delicious seafood preparations on social media by tagging us in your posts on Instagram (@FultonFishMarket) or Facebook (@FultonFish). Just make sure your account is set to public so that we can see the mentio

How do I find the balance on my gift card?

If you would like to find out the balance on your gift card (both physical and digital gift cards), please reach out to customer service.

Do you accept SNAP or EBT benefits?

At this time, we do not accept SNAP or EBT benefits. We currently accept the following forms of payment:. Check out our current offers, and at the bottom of our website, be sure to subscribe to our mailing list for messages about our upcoming offers.

Can I pick-up my order?

At this time, we do not offer order pick-up. We deliver right to your door and ensure your order is carefully packaged within a thermal-insulated liner in a corrugated box. We use food-safe, frozen gel packs or dry ice to keep your seafood cold. For