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When do you ship and when can I expect my order to be delivered?Updated 20 days ago

Orders ship within 1-3 business days of purchase and will be delivered within 1-2 days of shipment. To ensure delivery in the same week, please place your order by the end of the day Tuesday. However, if you would like to request a specific delivery date, email or call customer service after placing your order with your request.

A tracking notification will be sent via email once an order ships. We ship our frozen items separately from our live and fresh items in order to maintain optimal quality, availability, shipping rates, and our free shipping offering.

  • Frozen items: Depending on the destination, frozen items are delivered within one or two days from shipment and packed with dry ice to ensure peak quality. Please contact our customer service team if you need more details based on your delivery location.
  • Frozen items shipping to Florida ship on Mondays only.
  • Live & fresh (non-frozen) items: These are delivered one day from shipment to ensure peak quality.
  • Shelf stable items: These are typically delivered within 3-5 days of shipment.

You do not need to be home to receive your delivery. Please note that we cannot honor all requests. We will respond during our normal business hours and either confirm your request or follow up with additional comments/questions.

  • We cannot offer deliveries on Sundays or Mondays.
  • Based on the operating hours of our facilities, we do not offer same-day shipping/next-day delivery from the day the order is placed.

If you need any guidance, contact us.

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