When do you ship and when can I expect my order to be delivered?Updated a day ago
On the checkout page, you will be able to select a delivery date from a calendar of available dates. A tracking notification will be sent via email once an order ships. You do not need to be home to receive your delivery.
To maintain optimal quality, we ship freshly frozen, live/fresh, and shelf-stable products separately.
Shipping Policies:
Enjoy FREE 1-2 day shipping on our freshly frozen items when your order includes $125 or more (after discounts) of freshly frozen items. Orders under $125 still ship fast and secure for just $19.99. Every frozen item is packed with dry ice and expertly vacuum sealed—locking in peak freshness, flavor, and nutrition.
Fresh “Live” and Fresh Seafood
Enjoy FREE overnight (1-day) shipping on all of our fresh “live” lobsters and shellfish, caviar and roe—every order (with no minimum), ensuring unbeatable quality, guaranteed. Our shellfish arrive packaged in breathable nets to keep them at their absolute best until they reach your kitchen.
Pantry & Merchandise (Shelf-Stable) Items
Enjoy FREE shipping on every order (no minimums) of our custom crafted pantry & merchandise items. Expected Delivery: Most orders are delivered within 4-7 days after purchase.
Delivery date requests:
- On the checkout page, you will be able to select a delivery date from a calendar of available dates.
- We’ll carefully pack and ship your seafood so it arrives in perfect condition. Freshly frozen, live/fresh, and shelf-stable items ship in separate boxes to ensure optimal quality.
- We cannot offer deliveries on Sundays or Mondays.
- Based on the operating hours of our facilities, we do not offer same-day shipping/next-day delivery from the day the order is placed.