How is my order packaged?Updated 8 months ago
Your seafood arrives carefully packaged in a 100% biodegradable, recyclable spun cotton, thermal-insulated liner within a corrugated box. We use food-safe, frozen gel packs or dry ice to keep your seafood cold. Feel free to reuse your frozen gel packs. If your order contains ONLY frozen products, your order will be shipped with dry ice and arrive frozen. If your order contains a mix of frozen and non-frozen products, your order will be shipped with gel packs and arrive partially frozen or thawed and cool to the touch.
The food itself comes in a variety of packaging types based on the item(s) in your order. You may notice some differences for the items that are shipped from our marketplace partners. These items are noted on our product pages.
In the rare instance that packaging has been punctured or torn during transit you can feel safe to repackage it and store in the refrigerator or freezer.