How does my order stay cold and fresh?Updated 3 months ago
Frozen and Live/Fresh items (Non-frozen) ship in separate boxes.
Frozen items ship with dry ice. Shipments with dry ice will remain frozen during transit and will arrive frozen.
Live and Fresh items (Non-frozen) ship with frozen gel packs. The frozen gel packs are used to keep your seafood cool and fresh.
The dry ice/gel packs are placed within an insulated liner in a corrugated box. The liner keeps the cold air in and the warm air out. The combination of the liner, dry ice/gel packs, and the box has been designed and tested to keep your seafood at the optimal temperature.
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