Once your FultonFishMarket.com box arrives, open it up and inspect your seafood. Follow our seafood storage and handling instructions to see how to properly store your seafood.

Once your FultonFishMarket.com box arrives, open it up and inspect your seafood. Follow our <a href="https://fultonfishmarket.com/blogs/articles/seafood-storage-instructions" rel="noopener noreferrer" target="_blank">seafood storage and handling instructions</a> to see how to properly store your seafood.

How do I store my seafood?

On each product page you can find a freshness guarantee with this information, underneath the "More Info" section. You can also reference our Seafood Storage, Handling & Freezing Instructions for general information on how long products will last and

On each product page you can find a freshness guarantee with this information, underneath the &quot;More Info&quot; section. You can also reference our <a href="https://fultonfishmarket.com/blogs/articles/seafood-storage-instructions" rel="noopener noreferrer" target="_blank">Seafood Storage, Handling &amp; Freezing Instructions</a> for general information on how long products will last and how to freeze seafood.

How long will my seafood last?

Yes! Items that are arriving fresh (as noted on the product pages) have never been frozen and may be put in the freezer in the same packaging in which it is received. If you're planning to freeze any products in your order, we recommend that you put

Yes! Items that are arriving fresh (as noted on the product pages) have never been frozen and may be put in the freezer in the same packaging in which it is received. If you&apos;re planning to freeze any products in your order, we recommend that you put them in the freezer immediately upon receipt. Follow our guide on <a href="https://fultonfishmarket.com/blogs/articles/how-to-freeze-shellfish" rel="noopener noreferrer" target="_blank">how to freeze shellfish</a> to learn the best ways to freeze shellfish and our guide on <a href="https://fultonfishmarket.com/blogs/articles/how-to-freeze-and-thaw-fish-safely">how to freeze and thaw fish safely</a>.However, we find it&apos;s best to order from our already frozen selection. We only select the highest quality items, and they are frozen at peak freshness with industry-leading technology, which consistently leads to a better experience than freezing products at home. Most customers opt for this and find they prefer it to fresh. Learn more in our guide on <a href="https://fultonfishmarket.com/blogs/articles/fresh-vs-frozen-seafood">fresh and frozen seafood</a>.

Can I FREEZE my fresh items?

Yes, but it depends, and there are a couple of food safety and quality considerations to keep in mind. In general, we do not recommend re-freezing seafood due to the impact on quality and texture. Read our guide on how to freeze and thaw fish safely

Yes, but it depends, and there are a couple of food safety and quality considerations to keep in mind. In general, we do not recommend re-freezing seafood due to the impact on quality and texture. Read our guide on <a href="https://fultonfishmarket.com/blogs/articles/how-to-freeze-and-thaw-fish-safely">how to freeze and thaw fish safely</a> for more information.

Can I re-freeze product that has thawed?

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Find answers to questions about how to store and handle your seafood from Fulton Fish Market. Fulton Fish Market is the largest online fish market with high quality seafood delivery.

Storage & Handling | Fulton Fish Market Help Center

Find answers to questions about how to store and handle your seafood.

Storage & Handling

How is my seafood selected?

What makes FultonFishMarket.com different from other fish markets or retailers?

Can I send an order as a gift?

Can I store my shipping and payment information for easy checkout? Is it secure?

Do you have a store?

Where are you located?

Can I visit and purchase seafood from the market?

How do I contact your customer service team?

How do I subscribe to receive special offers from Fulton Fish Market? How do I unsubscribe?

General

What will I be charged for shipping?

What is your shipping schedule? When will my order be delivered?

Do I need to be home to receive my delivery?

Do you deliver to Hawaii or Alaska?

Do you deliver internationally?

Do you deliver to PO Boxes?

Where do you ship from?

What is the carbon emissions impact of my delivery?

How do I track my order?

Delivery

How is my order packaged?

Is the packaging sustainable? How can I dispose of my packaging?

Why are non-frozen and frozen items shipped separately?

How does my order stay cold and fresh?

There is a break in the vacuum seal/the seal is not tight, is the seafood safe to consume?

How to Handle & Dispose of Dry Ice

Packaging

Do I need an account to place an order?

Is there a minimum purchase amount?

What is the Freshness Guarantee?

What if an item is UNAVAILABLE?

I'm planning for an important event... What should I know?

Why can't I use my loyalty reward code and a promo code at the same time?

How can I share my experience with others?

How do I find the balance on my gift card?

Do you accept SNAP or EBT benefits?

Can I pick-up my order?

Ordering & Your Account

How do I set up a subscription order?

What are the terms of the subscription service?

When will my order be delivered?

What are the delivery rates for subscription orders?

How do I log in to my subscription account and manage my subscription?

How do I add an item to my subscription?

How do I edit an item, cancel an item, or swap an item?

How do I skip or pause an order?

How do I change the charge date?

How do I change the frequency of my subscription?

How do I update a payment method?

How do I update my subscription shipping address?

How do I apply a promotion code to my subscription?

How do I redeem rewards points and apply them to my subscription account?

Why are some items not eligible as a subscription?

How do I cancel my subscription?

How do gift subscriptions work?

Subscription

What if there is an issue with my order?

Can I change or cancel my order after it is placed?

What is your return policy?

Delivery Issues, Cancelations and Refunds

Are whole fish cleaned before shipping?

I'm looking for an item that you used to carry but cannot locate it. Do you still sell it? Can I place a custom order?

Why are some products not available at times?

Is your fish wild or farmed?

How much seafood should I serve?

Why do some products have large size ranges and what can I expect to receive?

Does your seafood contain growth hormones or antibiotics?

Do you offer organic seafood?

Why are some products only available fresh and some products only available frozen?

At what temperature do you freeze your fish? How do you ensure your frozen seafood is a super premium quality?

My seafood has ice crystals on it. Is this freezer burn?

About My Seafood

Should I avoid seafood because of mercury, other heavy metals PFAs?

I have a shellfish allergy. Is it safe for me to purchase non-shellfish from your site?

What safety regulations and standards does your seafood and operation adhere to?

What is sushi?

Considerations for Choosing and Consuming Raw Seafood

Food Safety